Below are services or information that you may find useful.
Financial counsellors provide information to consumers in financial difficulty. A thorough assessment of an individual or family's situation is followed by identifying what can be done to address the financial problems, and the possibile advantages and disadvantages of those choices. Financial Counsellors are based in community agencies and are funded largely by State or the Federal Governments.
Return to List
www.afccra.org/index.htm
The Australian Securities and Investments Commission enforces and regulates company and financial services laws to protect consumers, investors and creditors. We keep the public informed of these matters through media releases and our annual report.
Return to List
www.asic.gov.au/asic/asic.nsf
This website contains general tax information including details regarding offsets for senior Australians and pensioners.
Return to List
www.ato.gov.au/
Centrelink is an Australian Government Statutory Agency, assisting people to become self-sufficient and supporting those in need. Explore the customer website to find out about payments and services, online services, publications and forms.
Return to List
www.centrelink.gov.au/internet/internet.nsf/home/index.htm
List containing the concessions.
Return to List
www.communities.qld.gov.au/community/concessions/brochure/stategovt/
COTA Queensland was established over 50 years ago and is an independent, not for profit organisation with a long history of providing benefits and services to people over 50 in Australia.
Return to List
www.cotaq.org.au/
Financial First Aid Line - Lifeline
You can contact the Financial First Aid line on 1300 370 255
Monday - Friday 10:00am - 6:00pm.
What we do
We can help you deal confidently with creditors by providing you with information about your rights. We do this by:
- Working with you to set up an individual money management program.
- Empowering you with information to make your own decisions.
- Keeping your information in strict confidence.
- Not charging any fees.
- Operating without conflict of interest because we don’t collect commissions or remunerations from any financial service or businesses.
How we do it
Lifeline Financial First Aid Counsellors are available free to the public as a first point of call to address immediate financial concerns that place undue stress and anxiety on individuals and families. Calling the Financial First Aid line may alleviate the need of a face to face consultation as our counsellors offer immediate advice over the phone.
We provide a high level consistent service to resource the community with information about rights and responsibilities in relation to credit and debt issues and make referrals to the correct areas. Our team of counsellors are committed to each caller, providing necessary information to empower you to make the appropriate choices in response to your unique situation.
To contact the Financial First Aid line, please call 1300 370 255 between 10:00am - 6:00pm Monday to Friday.
For online resources relating to consumer rights, income management, maximising your income, paying debts, debt reduction strategies, hardship options, and emotional and family matters, please visit www.lccq.org.au/ffa.
The Financial Planning Association of Australia (FPA) is the peak professional body for Australia’s financial planners, representing approximately 12,000 individuals and businesses.
Return to List
www.fpa.asn.au/Findaplanner/
The Insolvency and Trustee Service Australia is the government agency responsible for the administration and regulation of the personal insolvency system in Australia. ITSA operates the bankruptcy registry, where debtors petitions are lodged, debt agreement proposals are processed and public records on insolvency are maintained, and acts as a trustee in bankruptcy.
Return to List
www.itsa.gov.au/
Jobwise is a web site supporting mature age employment and contains information for employers, mature age job seekers and mature age workers.
Return to List
www.jobwise.gov.au/
The National Information Centre on Retirement Investments (NICRI) is a free, independent, confidential service which aims to improve the level and quality of investment information provided to people with modest savings who are investing for retirement or facing redundancy.
Return to List
www.nicri.org.au/
National Seniors is a not-for-profit membership based community organisation which has as its major objectives:
To provide economic and social benefits for people 50 years and over;
Represent its members views to Government at all levels;
To make donations and provide service and advice to charitable institutions assisting people 50 years and over.
Return to List
www.nationalseniors.com.au/
The Office of Fair Trading promotes the existence of a fair and ethical marketplace within the community. In creating an equitable, informed, and safe marketplace, Fair Trading works to increase business and consumer confidence, which should result in improved economic performance and a strong contribution to the 'Smart State'.
Return to List
www.fairtrading.qld.gov.au/oft/oftweb.nsf
Seniors Card (Queensland) commenced in 1990 as a partnership of businesses, State Government concession providers and Queenslanders aged 60 years and older. The Department of Communities administers the Seniors Card program on behalf of the Queensland Government. More than 500,000 residents hold a Seniors Card or Seniors Business Discount Card.
Return to List
www.communities.qld.gov.au/seniorscard/
We're here to save your time while stretching your dollars further on a great range of products and services, all exclusively for Seniors Card holders.
Return to List
www.seniorshopper.com.au/seniorsqld/
Below are services or information that you may find useful.
Financial counsellors provide information to consumers in financial difficulty. A thorough assessment of an individual or family's situation is followed by identifying what can be done to address the financial problems, and the possibile advantages and disadvantages of those choices. Financial Counsellors are based in community agencies and are funded largely by State or the Federal Governments.
Return to List
www.afccra.org/index.htm
The Australian Securities and Investments Commission enforces and regulates company and financial services laws to protect consumers, investors and creditors. We keep the public informed of these matters through media releases and our annual report.
Return to List
www.asic.gov.au/asic/asic.nsf
This website contains general tax information including details regarding offsets for senior Australians and pensioners.
Return to List
www.ato.gov.au/
Centrelink is an Australian Government Statutory Agency, assisting people to become self-sufficient and supporting those in need. Explore the customer website to find out about payments and services, online services, publications and forms.
Return to List
www.centrelink.gov.au/internet/internet.nsf/home/index.htm
List containing the concessions.
Return to List
www.communities.qld.gov.au/community/concessions/brochure/stategovt/
COTA Queensland was established over 50 years ago and is an independent, not for profit organisation with a long history of providing benefits and services to people over 50 in Australia.
Return to List
www.cotaq.org.au/
Financial First Aid Line - Lifeline
You can contact the Financial First Aid line on 1300 370 255
Monday - Friday 10:00am - 6:00pm.
What we do
We can help you deal confidently with creditors by providing you with information about your rights. We do this by:
- Working with you to set up an individual money management program.
- Empowering you with information to make your own decisions.
- Keeping your information in strict confidence.
- Not charging any fees.
- Operating without conflict of interest because we don’t collect commissions or remunerations from any financial service or businesses.
How we do it
Lifeline Financial First Aid Counsellors are available free to the public as a first point of call to address immediate financial concerns that place undue stress and anxiety on individuals and families. Calling the Financial First Aid line may alleviate the need of a face to face consultation as our counsellors offer immediate advice over the phone.
We provide a high level consistent service to resource the community with information about rights and responsibilities in relation to credit and debt issues and make referrals to the correct areas. Our team of counsellors are committed to each caller, providing necessary information to empower you to make the appropriate choices in response to your unique situation.
To contact the Financial First Aid line, please call 1300 370 255 between 10:00am - 6:00pm Monday to Friday.
For online resources relating to consumer rights, income management, maximising your income, paying debts, debt reduction strategies, hardship options, and emotional and family matters, please visit www.lccq.org.au/ffa.
The Financial Planning Association of Australia (FPA) is the peak professional body for Australia’s financial planners, representing approximately 12,000 individuals and businesses.
Return to List
www.fpa.asn.au/Findaplanner/
The Insolvency and Trustee Service Australia is the government agency responsible for the administration and regulation of the personal insolvency system in Australia. ITSA operates the bankruptcy registry, where debtors petitions are lodged, debt agreement proposals are processed and public records on insolvency are maintained, and acts as a trustee in bankruptcy.
Return to List
www.itsa.gov.au/
Jobwise is a web site supporting mature age employment and contains information for employers, mature age job seekers and mature age workers.
Return to List
www.jobwise.gov.au/
The National Information Centre on Retirement Investments (NICRI) is a free, independent, confidential service which aims to improve the level and quality of investment information provided to people with modest savings who are investing for retirement or facing redundancy.
Return to List
www.nicri.org.au/
National Seniors is a not-for-profit membership based community organisation which has as its major objectives:
To provide economic and social benefits for people 50 years and over;
Represent its members views to Government at all levels;
To make donations and provide service and advice to charitable institutions assisting people 50 years and over.
Return to List
www.nationalseniors.com.au/
The Office of Fair Trading promotes the existence of a fair and ethical marketplace within the community. In creating an equitable, informed, and safe marketplace, Fair Trading works to increase business and consumer confidence, which should result in improved economic performance and a strong contribution to the 'Smart State'.
Return to List
www.fairtrading.qld.gov.au/oft/oftweb.nsf
Seniors Card (Queensland) commenced in 1990 as a partnership of businesses, State Government concession providers and Queenslanders aged 60 years and older. The Department of Communities administers the Seniors Card program on behalf of the Queensland Government. More than 500,000 residents hold a Seniors Card or Seniors Business Discount Card.
Return to List
www.communities.qld.gov.au/seniorscard/
We're here to save your time while stretching your dollars further on a great range of products and services, all exclusively for Seniors Card holders.
Return to List
www.seniorshopper.com.au/seniorsqld/